Return and Shipping Policies
Returning an item is easy. You may return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error, such as receiving an incorrect or defective item, we will also cover the return shipping costs. Once we receive and process your returned item, we will notify you via e-mail regarding your refund.
We understand that you want to receive your refund as soon as possible. Typically, you should expect to receive your refund within four weeks of handing over your package to the return shipper. Keep in mind that in many cases, you may receive your refund more quickly than the estimated timeline.
At our company, we take pride in our ability to ship our products to virtually any address in the world. We understand that our customers come from diverse backgrounds and geographical locations, and we want to ensure that everyone has access to our products.
Most orders ship within 2-3 business days (Mon. thru Fri.). During the holiday season with our higher shipping volume, it may take us few extra days to ship out your package so please plan accordingly if you have a specific date you need the toy by.